Don Westbrook
EXECUTIVE SUMMARY
---------------------------------
Dedicated GENERAL MANAGER of engineering services
business with BSME/MBA/DOD SECRET clearance and experience winning new
business, creating technical strategies and managing risk to improve the
quality and caliber of operations
OBJECTIVE
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To play a key leadership role at an engineering
services organization to achieve business growth and financial objectives
CORE COMPETENCIES
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- P&L management
focused on growth while maintaining a safe, high performance work environment
- Proactive planning,
projections, cost analysis, inventory, billing and receivables to meet
financial results
- Credible, client
focused communicator capable of building long term customer relationships
- Sales, marketing,
pricing; proposal strategies and negotiations; development of service
agreements
- Hands-on work
history at commercial and private laboratories (NTS, Honeywell, Hamilton
Sundstrand)
- 30 years experience
with test engineering, procedures, methods and test equipment/tooling design
- Results-oriented
innovator with record of identifying low cost approaches to overcome challenges
- Skilled at effective
employee development and Lean Six Sigma process improvement techniques
PROFESSIONAL EXPERIENCE
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Stork Materials Testing Garwood Laboratories –
General Manager
2010-2011
* Led laboratory and
engineering services company at two
* Served aerospace
markets in Dynamics, Environmental, Hydraulic and Pneumatic testing and
certification
* Initiated
organizational shifts for quality, on time testing services, planning,
procedures and reports
* Change agent to
repair damaged relations with existing customer base
* Produced company
turnaround to meet corporate revenue and margin goals
* Business
development, cost and pricing strategies, quotation and proposal preparation
* Directed laboratory
operations and effective resolution of customer service issues
* Strategic planning
for site development and requirements for expanded capabilities
* Developed employee
performance measures and development plans
* Implemented cost
reduction initiatives
National Technical Systems –
General Manager
2006-2010
* Oversaw P&L for
$14M laboratory services business at Santa Clarita Division of NTS Engineering
and Evaluation Group
* Developed
leadership structure to provide quality, on time testing services and test
reports to customers for Dynamics, Environmental, Space Simulation, Fluids and
Air Component/System Testing
* Increased proposal
win rate to grow annual revenue to from $11M to $14M in 3 years
* Energetic motivator
on behalf of the client to insure high levels of customer satisfaction
* Identified customer
service improvements based on Voice of the Customer (VOC)
* Created annual
operating plans and capital planning to meet site specific and corporate wide
profit goals
* Coordination and
collaboration with leadership team for the Western Operations Region
* Implementation of
Data Automation Initiative to deliver data via Internet portal
* Established employee
performance goals and objectives; implemented performance development plans
* Chartered and
implemented process improvement project teams in order entry and service
processes
Honeywell International - Aerospace Division -
Senior Technical Manager, Engineering Test Services – Air, Power and Thermal 2002-2006
* Site leader for
Honeywell Aerospace Engineering Laboratory Services organization - 105 direct
reports
* Directed laboratory
leadership team for engineering test services to stakeholders in Air, Power and
Thermal engineering group supporting aerospace product lines: ECS, NGS, Heat
Exchangers, Electromechanical Systems, Hydraulics, Turbo machinery, Valves and
Electronic Controllers
* Created and
monitored $20M+ annual budget (expense and capital) to meet AOP and KPI goals
* Control of business
and safety requirements (accident free for three consecutive years)
* Served on Air,
Power and Thermal Integrated Product Development (IPD) Senior Management Team
* Mentoring and guidance
to achieve strategic plan, including gap assessment of technical skills
* Championed and
implemented process/system improvement teams using Six Sigma tools
* Instituted a
Preventative Maintenance (PM) program for equipment and facilities
United Technologies Corporation - Hamilton Sundstrand Corporation
Master Engineer/Test Equipment Engineering Team Leader 1977-2002
* Leadership of
project teams for design of test cells and test equipment
* Worked on Turbine
Engines, Combustors, Gearboxes, Actuators, Fans, Valves, Heat Exchangers, Air
Turbine Starters, Pumps, Motors, Generators
* Other product lines
tested: ECS, Generators, Constant Speed Drives, EPGS, Fuel Controls and
Electronic Controllers
* Formulated annual
capital budgets for development and production departments
* Coordinated
facility and capital equipment procurement, construction, installation, and
validation
* Completed cost
control project to reduce capital carrying charges by $1.2 million in 2001
* Eliminated production
line constraints, reduced process variation, and adopted mistake proofing,
manufacturing automation
* Contributed pricing
data for proposal generation; provided technical approach for business
proposals
* Designed reusable tooling
to achieve reduced cost of 40 percent; saved $80K annually for 8 years
* Project management
and design of $5M automatic test facility for environmental control systems
* Set up shake and
bake reliability growth facility for B-2 Power Door Controller
* Team leader on
Continuous Improvement (CI) Team for test equipment design processes
* Simplified capital
authorization process to cut engineering estimating time in half using MS Excel
EDUCATION
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MBA - Master of
Business Administration
BSME - Bachelor of
Science Mechanical Engineering
Diploma – FCC
Radiotelephone Electronic Technician
Cleveland Institute
of Electronics
PROFESSIONAL DEVELOPMENT
---------------------------------------------
* Shock Response
Spectrum Certificate – IEST
* Leadership Skills
Workshop – Honeywell International
* Essentials of
Supervision – Honeywell International
* Entrepreneurial
Thought Leaders Seminar –
* Topics in
International Technology Management -
* Lessons in
Leadership with Dr. Stephen Covey -
* Lean Manufacturing
Workshop Series -
* Engineering Applications
of Random Data Analysis - J.S. Bendat Company
* Managerial Finance
Course - Hamilton Sundstrand Corporation
* Professional
Responsibility and Managerial Ethics -
* The Empowering
Leader -
* Team Training and
Development -
* Developing and
Leading Effective Project Teams -
* Team Approach to
Problem Solving - Hamilton Sundstrand Corporation
* Management
Presentation Seminar -
LICENSES & CERTIFICATIONS
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*
* ATF Federal Explosives License - Responsible Person
* Lean Six Sigma Green Belt Certification - Honeywell
* Design for Six Sigma (DFSS) Certification -
Honeywell
* FCC General Class Radiotelephone License
MEMBERSHIPS
---------------------
* Institute of
Environmental Sciences and Technology - IEST
* American Society of
Mechanical Engineers - ASME
* Chair, ASME
Technology and Society Division Ethics and Technology Program Committee
* Toastmasters
International (past member)
AWARDS AND HONORS
---------------------------------
* Leadership
Recognition Award, Maintaining Morale and Productivity during
Reorganization and
* Recognition Award,
JSF Forward Module Test Program, Honeywell Aerospace, 2004
* Recognition Award,
Expanded Leadership Role, Honeywell Aerospace, 2003
* Whitehead
Leadership Society,
* Employee Recognition
Award, F-22 Program Office
* Employee
Commendation Award, LANTIRN ECU
* Design Contest
Winner, Harmonic Drive Corp. featured in Machine Design, Designfax,
and Design News
* PI TAU SIGMA,
Honorary Mechanical Engineering Fraternity,
* PHI ETA SIGMA,
Freshman Honorary Society,
* SAE Design Contest
Winner (3 years)
VOLUNTEER WORK
---------------------------
Served in leadership
role for series of successful annual fund raising drives for